Personal information means:
“personal information whether true or not, and whether recorded in a material form or not, about an individual, whose identity is apparent or can reasonably be ascertained from the information or opinion”.
Unless stated by you to the contrary, you acknowledge and consent to the use or disclosure of your personal information including your name, address, email address and other information you provide to us, in circumstances that are:
- Clearly explained to you at the time when the information is collected from you ; or
- Permitted under the Privacy Act.
We reserve the right to refuse your request for access or correction if, for example, we consider your request to be frivolous or vexatious, or if we are legally entitled to do so.
We may collect information from you including your name, address, telephone number and email address. You knowingly provide us with this information when you visit our web site and register your needs, enter into a competition or promotion, transact through our sales and information centres or external appointed agents or participate in surveys and after sale service follow up calls.
You may browse some information only areas of this web site without providing any personal information, however we may not be able to provide the full range of services if we are not provided with the information outlined.
Personal information that you submit to us may be used for our reasonable business purposes, in that we may store and process that information to better understand your needs and how we can improve our services, promotions, marketing and operations.
We may share personal information within CIC Australia and it’s Joint Venture Operations and to third parties. The types of third parties to whom we may disclose personal information include our service providers who assist us in providing this website, auditing, professional advisory, banking, marketing, advertising, mail house, delivery, call centre, technology, research, utility and security services.
For any of the above purposes we may contact you by electronic or other means.
Personal information that you submit to us will only be disclosed to a third party, for a purpose other than set out under the heading ‘use of your information & disclosure’ if we are required or authorised to do so by the Privact Act or other relevant law. This company does not sell or trade the personal information it receives with third parties.
A cookie is a piece of information that our web server may send to your machine when you visit the website. The cookie is stored on your machine, but does not identify you or give us any information about your computer.
A cookie helps us to recognise you when you re-visit the website and to co-ordinate your access to different pages on the website. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. If you want to do this, please refer to your browser instructions or help screen to learn more or visit www.aboutcookies.org.
Please note parts of this website may not function fully for users that disallow cookies.
We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up to date.
You can request access to and correction of any personal information concerning you at anytime. You may also request that we delete your personal information at any time. Any such requests should be made directly by contacting us directly at firstname.lastname@example.org. We will handle all requests for access, correction or deletion of personal information in accordance with the National Privacy Principles.
We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.
CIC Australia conducts its business locally and interstate and although based in Canberra ACT is controlled by the Guinness Peat Group, a UK based company. The company is listed on the Australian Stock Exchange so information to third parties outside Australia will at all times comply with the Privacy Act and the National Privacy Principles.
We will not collect use or disclose sensitive information such as information about racial or ethnic origins or political or religious beliefs, except with your specific consent or in the circumstances permitted in the Privacy Act.
Sensitive information means
“personal information or opinion about an individual’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information”.
Each time you visit the website our server collects some anonymous information, known as click stream data, including the type of browser and system you are using, the address of the website you have come from and move to after your visit, the date and time of your visit, and your servers IP address.
We may collect this information for statistical purposes to find out how the website is used and navigated, including the number of hits, the frequency and duration of visits and to assess the most popular times the site is used. We may use this information to evaluate and improve the websites performance.
We may preserve the content of any email or “contact us“ or other electronic message that we receive. Any personal information contained in those messages will only be used or disclosed in ways set out in this Website Privacy Statement.
The message content may be monitored by our service providers or our employees for purposes including compliance auditing and maintenance or where email abuse is suspected.
This website may, from time to time, contain links to the websites of other organisations or agencies which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.
You do not have to give us your personal information. However, if you choose not to, we may not be able to provide you with the information you require or the service.
When you register as a user of this site through the “contact us“ facility, you may receive direct marketing information from CIC Australia or associated companies or nominated selling agencies. If you are receiving marketing information and do not wish to receive this information any longer, please email us at email@example.com and ask to be removed from the marketing list. We will notify you of our receipt of your request and we will use commercially reasonable efforts to remove your name from the marketing list, as requested, within 5 working days from the date of receipt of your request.
Any information that we may provide in response may be limited to the extent permitted by any applicable law.